FAQ
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I forgot to use my discount! If you are lucky enough to be affiliated with one of our partners or have a special code you may be eligible for a discount. Our partners are aware of these codes directly and can not be sought from shop staff. Please use your discount at the checkout online an...
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Exchanges & Warranty Returns Policy
Exchanges: Further Faster accepts returns on clean and unused products within 10 working days of receipt for an exchange or credit note in the form of a gift card, less the original and/or return shipping cost. Non-Returnable Items: Cosmetic seconds Clearance items Sample and recycled items G... -
1) WHY PURCHASE FROM FURTHERFASTER? We know gear and we are easy to deal with. We are a good old fashioned service driven company which takes pride in the relationship with our customers. See our About Us page for more detail. 2) HOW LONG WILL IT TAKE TO RECEIVE MY ORDER? Please see our Shipp...
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The item I want is out of stock... when will it be in? If an item, size or color you want is out of stock, or says 'Sold Out' online, you can request an email notification to be sent to you when it arrives back in store. A pop-up will show at the bottom of the page asking if you want to be emai...
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DO YOU PRICE MATCH FROM LOCAL OR OVERSEAS WEBSITES? If you see a better price on one of the products that we sell from an overseas or local site and have allowed for shipping, duty, and taxes here and it is still cheaper than what we are selling it for then please give us a chance to match the p...
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Pick Up/Drop Off: I agree to pick up and drop at the agreed time as per my booking times. Bookings are in 24hr intervals, from the agreed pick up time that you have booked. This is always at least an hour before the store closes, and only during Further Fasters store opening hours at 57a Buchan ...
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WHERE CAN I FIND SIZING INFORMATION? There is a size chart on every product page, relating to that brand. It is found in the collapsible menu after you have scrolled past the product images. I have circled it in red below so you know where to find it.
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Can you get me what I need? We have so much rad gear in the shop, however, you may need something we dont have on hand. We can try and source special items and one-off products for you, however, full payment will be required prior to us ordering in for you. Contact us to find out more.
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Thank you so much for your interest in sponsorship from Further Faster! We love to help our local community and regular host events in store to help raise funds for partners and charities we align with. If you would like to get in touch to discuss an event or expedition you would like sponsors...
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WHY PURCHASE FROM FURTHERFASTER? We know gear and we are easy to deal with. We are a good old fashioned service driven company which takes pride in the relationship with our customers. See our About Us page for more detail.